Your missed calls become appointments.

Voxline is a virtual telephone answering service that answers every call, at any hour.

  • No more lost calls, and the same welcome as with a receptionist.
  • The appointment goes straight into your calendar.
  • Your client gets a confirmation, then a reminder the day before.
  • A summary of every call lands on your mobile.
  • Urgent calls are put through to you, following your instructions.

You keep your number. Up and running in 45 minutes.

Tuesday, 10:12 am. The whole practice is with patients.

Caller

Oh, I thought I'd get the answering machine. It's for a scale and polish, but I'm travelling all next week… do you have anything on Friday, rather late in the day?

Voxline

On Friday, Dr Favre has 5 pm or 6:15 pm. Which one suits you?

Caller

6:15, perfect. Ferreira, Sandrine.

Voxline

Noted, Ms Ferreira, Friday 6:15 pm. You'll receive the confirmation by SMS.

10:14 ambooked in the calendarSMS confirmation sentsummary received by the practice

What changes for you

No more lost calls, and the same welcome as with a receptionist.

Voxline picks up within three seconds, in your business's name, even when you're with a client, in the evening, at the weekend or when two people call at once. With a natural voice, Voxline listens and answers questions: opening hours, prices, address. The caller has a real conversation, so they stay on the line instead of calling someone else.

The appointment goes straight into your calendar.

During the call, Voxline offers two free slots and books the one the client chooses. Nothing to write down or copy over.

Your client gets a confirmation, then a reminder the day before.

An SMS goes out as soon as the call ends with the day and time, then another the day before. Fewer forgotten appointments.

A summary of every call lands on your mobile.

As soon as the call ends, an SMS tells you who called and why, with their number, whether they're an existing or a new client, and whether it's urgent. In the evening, you get the day's recap.

Urgent calls are put through to you, following your instructions.

You define what counts as urgent: a water leak, severe pain, a client you're expecting. Voxline then puts the call through live to you or to the person on duty. Everything else waits for the summary.

Pricing at a glance

Line

One line, messages, emergencies

CHF 99/ month

150 minutes per month.

Agenda

Appointments and reminders

CHF 149/ month

300 minutes per month.

Team

Several people, several calendars.

CHF 249/ month

600 minutes per month.

Setup CHF 99, once.

See full pricing

Who it’s for

Each number is a fictional business. Call the one that looks like yours.

FamilyWhat Voxline does for youTry it
Practices (Dentists, physiotherapists, vets, doctors)Books, moves and cancels appointments in the calendar while you are with patients. The emergencies you define are passed to the on-call practitioner.022 539 15 07
Building trades (Plumbers, heating engineers, electricians and everyone who works at customer premises: blinds, ventilation, locksmiths, terraces)While you are on a job, Voxline qualifies the request with four questions: the problem, the address, the urgency and when to call back. You receive an SMS within a minute, and the live call if it is urgent.021 539 48 07
Hair salons (Hair salons, barbers)Books and moves appointments while you cut hair, answers questions about services and prices, and confirms by SMS.021 539 43 19
Beauty institutes (Beauty treatments, aesthetics, waxing, nails)Books the right treatment for the right duration, answers questions about services, confirms by SMS, and never promises anything that is not on your sheet.022 539 40 13
Lessons, coaching and schools (driving schools, independent coaches, music and dance schools, training studios)Books lessons and sessions while you are with a student or client: Voxline offers two time slots and confirms.022 539 46 18

What Voxline does

  • Answers 24/7, in French and English from the Calendar plan, and in German with the Team plan.
  • Takes appointments and messages.
  • Recognises and transfers an emergency.
  • Sends you an immediate SMS when someone needs you, and a summary of every call each evening.

What Voxline doesn't do

  • No diagnosis or medical or technical advice.
  • No price that is not in your sheet.
  • Does not make decisions for you.
  • Makes nothing up: anything not on its sheet, Voxline writes down and passes on to you.

How it works

01

You describe your business, hours, services and rules (45 minutes).

02

We configure Voxline and you test it for 48 hours on a trial number.

03

Your number forwards to Voxline when you do not answer; nothing changes for your customers.

Clear.

One monthly price, all included, nothing per minute. Cancel at the end of any month.

Affordable.

The price of one hour of secretarial work a week.

Effective.

Picks up in three seconds, books the appointment, alerts you within the minute.

Contact us

Leave your details to request a callback or a demo.

info@voxline.ch

Contact us

Rather pick a time? Book a 15-minute call directly.

Opens your email app with your request. Send the email to confirm.

More questions?